Are my boxes insured and where will they be stored?
Insurance of up to £100 per box is included. Our storage facility is totally secure and monitored 24/7 by state of the art CCTV, giving you total peace of mind.
So you collect my boxes from anywhere?
We'll collect and drop off your boxes anywhere within 10 miles from the centre of Cardiff including Cyncoed, Cardiff Bay, Llandaff, Treforrest, Pontypridd, Roath, Heath, Cathays and others on request.
How much are the boxes?
Boxes are free as long as you store them with us.
Can I use my own boxes?
No – in order to your items stay secure you need to use our boxes. All of our boxes are brand new, double walled specialist storage cartons. Strong, durable & FREE. Find out more about our storage boxes here.
Is there a weight limit?
Yes – we're in pretty good shape, but we are not Arnie! Please keep to a max of 20kg per box. Ask yourself, can you lift it?
How much is collection and delivery?
We deliver flat pack boxes and packaging tape for free. We collect them for free as well.
How much is it to get my stuff back?
We return you boxes to you at an agreed time for free.
What happens if I miss my delivery?
Things happen, we appreciate that. If you miss your delivery, we will reschedule your slot and try again. However if you miss 3 slots, then we charge you £7.95 for each box.
Will my boxes be opened by anyone?
No. The boxes stay shut until you open them back up.
Can I store anything with you over the summer?
Although you can store a wide range of your possessions with us including textbooks, files, books, DVD's, clothes, sport kit & electrical goods. Due to health and safety regulations you can't store the following:
- No animals, birds, fish or any other living organisms.
- No illegal substances or goods you’ve bought or that have come into your possession illegally including drugs, explosives, weapons or ammunition.
- No flammable, toxic, dangerous, hazardous or combustible materials, gases or liquids. Including radioactive materials, toxic waste, asbestos, paint, diesel, petrol, oil, artificial fertiliser and cleaning solvents.
Can I store things other than boxes?
Give us a call and we can have a chat and see if we can help. Gives one of the team a ring on: 029 20 782 582
Please click this link to read the full Terms and Conditions